How do I get in touch with Customer Service?

1. Toll-Free Phone#: 1-888-685-7619
2. Non Toll-Free Phone#:268-480-1658
3. Fax:268-480-1656
4. E-Mail:

For any further assistance please e-mail our casino manager at

Can I get technical help?

One of The Hall of Fame Casino top priorities is to make sure that our members are well looked after. We offer 24 hour technical support, 7 days a week. If you are having any technical problems please contact us toll-free via the following mediums:

1. Toll-Free Phone#: 1-888-685-7619
2. Non Toll-Free Phone#: 268-480-1658
3. Fax: 268-480-1656
4. E-mail:

For any further assistance please e-mail our casino manager at

Is All My Information Secure?

Security for our The Hall of Fame Casino customers has always been one of our top priorities. The Hall of Fame Casino and EFS Caribbean both use the SSL Protocol to provide privacy and reliability between two communicating applications. SSL uses 128 bit encryption which ensures server and client authentication. This is done through encrypted algorithms and cryptographic keys.

What all this means is that before any data is sent from the client to the server, or vice versa, the data is encrypted and then sent. This will make it impossible for anyone to break this code and gain any confidential information.

Also be careful when you choose your login and password. We recommend you choose a login and password that cannot easily be connected to you, your family, or gaming. We strongly advise against code words like casino, cash, password, or money. Never forget your login, password and PIN number.

Who Do I Contact About My Concerns?

If you have any questions or concerns about how the casino is run please feel free to send you inquiries to our casino manager at . He will gladly help you out with any issues you may have. As well, our betting limits may not stay the same forever. If you would like any further information on this please e-mail our casino manager.

Is Gambling on the Internet Legal?

Every region throughout the world has different laws, and they change from time to time, so we can't really answer that question. To be sure, you should contact your local legal representative to answer any of your questions.

What Do I do If I Get Disconnected?

If you happen to be in the middle of a game and you get disconnected for some reason, there is no need to panic. The exact state of your game will have been saved when you return to The Hall of Fame Casino. So you can continue exactly from where you left off. This only applies if you are in the middle of a game or placing a wager. We want you to be protected from any accidental monetary loss.

How Are the Odds Created for the Casino Games?

The odds for both real money and playing for fun modes are created by a random number generator which comes that resides on our server. For all card-based games, the deck or decks of cards are shuffled prior to each hand being dealt.

What Is EFS Caribbean?

EFS Caribbean is the third party company that The Hall of Fame Casino uses to conduct all real money transactions. It ensures a secure gateway when setting up a The Hall of Fame Casino account and provides all foreign currency changes.

What Is My Pin Number and How Do I Get it?

Your Personal Identification Number (PIN) is required before you can withdraw funds from The Hall of Fame Casino. It is an additional security step to ensure that only you can access money in your account. This number will be sent via e-mail to the address that you specified during registration. The e-mail will be sent on the first business day after your first real money deposit.

What License is Required For The Hall of Fame Casino to Function?

The Hall of Fame Casino is licensed through the government of Antigua and is allowed to operate a casino under the supervision of the government of Antigua.

Do I have to Pay Taxes on My Winnings?

Paying taxes on your winnings depends upon the jurisdiction in which you reside. The Hall of Fame Casino will not provide details of individual's net proceeds or losses. This is up to the individual to declare to the proper authorities.

How Old do I have to be to Play for Real Money?

No one under the age of 18 years will be allowed to play for real money. We have provided a play for fun version of The Hall of Fame Casino for those who are under the age of 18 or reside in a jurisdiction which prohibits Internet gaming.

How do I Play for "Fun"?

A "Play for Fun" option has been provided for those who wish to practice their gambling skill without risking money. Also, if you are under the age of 18 (as determined by your registration information), you will not be allowed to play The Hall of Fame Casino for real money. However, you may still Play for Fun. In this mode you must deposit virtual money into your Play for Fun account and buy V-Chips but no real money exchanges hands.